Tanat Valley Coaches & Motors The Garage, Llanrhaeadr-Ym-Mochnant,
Nr Oswestry, Shropshire, SY10 0AD

BOOKING CONDITIONS

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Day Trips

Day trips operated by Tanat Valley

We offer a wide variety of trips from shopping to shows and countryside splendour to carnivals. Let our comfortable coaches transport you through the seasons. Please click on the arrow to view our current brochure.

Coach Hire

Hire a coach from Tanat Valley

Private & contract hire, school & works contracts, weddings & special occasions, hen parties & stag parties. For whatever reason you want to hire a coach we offer a professional reliable service at competitive rates. 15 to 70 Seats available.

Complete the booking form (which can be found inside our brochure) and send it with your deposit to the address on the form (please make cheques payable to “Tanat Valley Coaches”), or visit our office or any of our agents (details on the back cover). A booking can be confirmed only on receipt of a minimum deposit of £40 per person. Full payment for a tour must be made at least six weeks prior to departure, or earlier if specified. Please call us if you have any questions.

Excursions and Entrance Fees: We reserve the right to cancel any optional excursions due to low numbers. With regard to regulations governing driving hours it may be necessary to alter the order of the excursions. Optional excursion prices are subject to alteration if costs are changed. Excursions as outlined in the itineraries are included in the price of the tour. Unless stated otherwise, entrance fees etc. are not included in the prices quoted.

Single Occupancy: Please note that most hotels and ferry companies levy a supplement for single occupancy which we have to pass on to the customer.

Travel Insurance: We strongly advise all our customers to take out travel insurance. From 1 January 2009 new regulations came into force by the Financial Services Authority. For all insurance sales after 1 January 2009 Tanat Valley Coaches will be acting as an Introducer Appointed Representative of Giles Insurance. Giles Insurance is authorized and regulated by the Financial Services Authority.

If you require travel insurance please call 08451 309192 and quote “Tanat Valley Coaches”.

Luggage: Your attention is drawn to the limited luggage space and we suggest one large suitcase between two people, or two small suitcases. Our driver and porters have to lift luggage by hand. Therefore a maximum weight of 18 Kg per case will be allowed. You must attach issued luggage labels to all items. It is the customer’s responsibility to ensure that luggage is loaded onto all coaches. All baggage and personal items are carried at the owners’ risk. Never leave luggage unattended.

Cancellations and Changes: Tour arrangements are made many months in advance. Sometimes changes are unavoidable and we reserve the right to cancel, or alter any holiday tour without notice, but undertake to give you, the customer, a minimum of 21 days notice in the event of cancellation, and a full refund. If we have to make any significant change to your holiday we will inform you of the change.

Should you, the customer, wish to cancel your booking we must receive notification in writing and the charges listed here will apply, effective from the date we receive notice.

NOTICECHARGE
Prior to 42 daysDeposit only
28-42 days30% of tour price
14-27 days45% of tour price (or deposit if greater)
7-13 days60% of tour price
Departure - 6 days100% of tour price

If the reason for cancellation is covered by your travel insurance you may be entitled to reclaim these charges. If your holiday is cancelled by us and you have taken out insurance, you must apply to the underwriter for a refund of travel insurance premium, although an administration fee may be deducted from the amount paid.